Limited Warranty for the United States and Canada for Tools and Accessories
We here at Kreg Tool Company are committed to you, the customer and want you to be completely satisfied. Please feel free to reach out to us at any time if you have any questions or need assistance with your product or warranty claim process.
Kreg Tool Company warrants its tools and accessories to be free of defects in materials and workmanship for the duration of time listed below based on the date of purchase by the original purchaser.
- Kreg Product – Tools and Accessories (not including Drill Guides)
- Warranty duration is 3 Years
- Kreg Product – Drill Guides
- Warranty duration is Lifetime (as long as original purchaser owns the product)
This warranty is for purchases from authorized sellers of Kreg products and extends only to the original purchaser; this warranty does not extend to authorized dealers or sellers performing warranty services on Kreg products. This warranty is not transferable except where prohibited by applicable law (which may include the Providence of Quebec in Canada).
Because Kreg Tool Company cannot control the quality of products sold by unauthorized sellers, this warranty applies only if the product was purchased from Kreg Tool Company, or a Kreg Tool Company authorized seller in the United States or Canada. Kreg Tool Company reserves the right to deny warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. This warranty does not cover damage resulting from repairs have been made or attempted by others who are not authorized by Kreg to perform repairs. Proof of purchase (including where and when it was purchased) will be required.
During the warranty period, Kreg Tool Company, at its option, will repair or replace the item or any component part thereof found to be defective. Kreg Tool Company may require that items be provided for inspection to confirm the existence of a defect in material or workmanship.
This warranty does not apply to:
(1) Normal wear and tear, corrosion, abrasion, or damages due to natural causes or acts of God.
(2) Items that would be consumed or require replacement due to normal wear.
(3) Costs incurred by the purchaser for the shipment of the product to the Kreg Tool Company repair facility.
(4) Damage resulting from misuse, abuse, improper service, or improper storage.
(5) Damage resulting from accident, neglect, or other circumstances beyond Kreg Tool Company’s control.
(6) Damage resulting from use not in accordance with all instructions pertaining to operation, maintenance, and safety set forth in catalogs, manuals, and instructions furnished by Kreg Tool Company.
(7) Damage resulting from modifications, disassembly, tampering, alterations, or repairs made without Kreg Tool Company’s authorization.
HOW TO OBTAIN WARRANTY SERVICE:
DO NOT RETURN THE TOOL TO THE DEALER FOR WARRANTY SERVICE. Please call our Customer Experience team at 1-800-447-8638, email firstname.lastname@example.org, or Contact Us to make a warranty claim. Furnishing of proof of purchase is required before remedy will be provided under the terms of this warranty. You must receive prior authorization to send your product to the Warranty Service Department in Ankeny, Iowa. You are responsible for costs incurred in mailing the product. Kreg Tool Company assumes no responsibility for products returned without our prior authorization. Kreg Tool Company obligations under this warranty shall be limited to repairing or replacing, at Kreg Tool Company’s option, products which are determined, upon delivery to and inspection by Kreg Tool Company, to be defective. Under no circumstance shall Kreg Tool Company be liable for incidental or consequential damages resulting from defective products, nor shall Kreg Tool Company liability exceed the price paid for the product by the original purchaser.
LIMITATION OF LIABILITIES:
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE STATED HEREIN. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO THE PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. SOME STATES OR JURISDICTIONS (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC IN CANADA) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. UNDER NO CIRCUMSTANCES SHALL KREG BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY.
PURCHASER’S EXCLUSIVE REMEDY FOR ANY CLAIM OR LOSS, INCLUDING, WITHOUT LIMITATION, CLAIMS ALLEGING STRICT LIABILITY OR NEGLIGENCE, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE AFFECTED PRODUCT, IN KREG TOOL COMPANY’S SOLE DISCRETION. IN NO EVENT SHALL KREG TOOL COMPANY BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE AFFECTED PRODUCT, INCLUDING WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE, AND LOSS OF PRODUCTION. SOME STATES OR JURISDICTIONS (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC IN CANADA) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. THIS WARRANTY MAY NOT BE MODIFIED, EXCEPT AS MADE IN WRITING BY KREG TOOL COMPANY.
Purchasers are encouraged to register their product with Kreg Tool Company. Failure to complete the registration card or form, including the electronic version, does not diminish your warranty rights. You can register your product:
Phone: 800.447.8638 (M-F 8am-5pm CST)
If you have any questions about whether a seller is authorized, call us at 800.447.8638 (M-F 8am-5pm CST) or email us at email@example.com.
If there are any differences between this limited warranty and the warranties printed in marketing or other product materials, then the terms of this online limited warranty supersede those in other materials. If you would like a physical copy of this warranty, feel free to print this webpage, call us at 800.447.8638 (M-F 8am-5pm CST) or email us at firstname.lastname@example.org, and we’d be happy to send you a copy.
LAST REVISED: 10/01/2022